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AE Techron Service

Expert Product Service You’ll Almost Never Need

AE Techron Technical Support and Services

Our 3-Step Service Process

1. ONLINE RESOURCES

We recommend referencing the product documntation or Tech FAQs as your first stop for any AE Techron product problems. Many common issues associated with incorrect connections or system faults can be resolved quickly, by you, at your facility.

PRODUCT MANUALS
Tech notes

2. TECHNICAL SUPPORT

For questions that are more complex and can’t be resolved using the provided online resources, we have factory-trained application engineers available to respond to your questions. Tech Support is available via phone or email from 8 AM – 5 PM EST. Our response goal is for you to hear back from us within 1 business day.

Email us at: [email protected] 
Or, call us at: +1 574-295-9495

CONTACT FORM

3. return for service

If your AE Techron product can’t be repaired at your facility, a representative from our Service Center will contact you to provide instructions to return the product for servicing. 

To begin the return process for Factory Service, please complete a Service Ticket Request. After completing the Service Ticket Request, you will be sent a Service Ticket Number. The Service Ticket Number is vital to allow us to match you incoming product with your contact information and the trouble report that you have fille dout prior to shipping your product to us for repair.

For more information:
Warranty Information
Amplifier Rebuild
Factory Recertification

FACTORY SERVICE REQUEST
Authorized Service Centers


Need to Meet a Test Standard?
Search the AE Techron standards database to find the amplifier or test system to fit your testing requirements.


Looking for a Specific Test Standard?
Review the AE Techron standards database to determine if it contains the specific tests you need to perform.

Test Standards Selector

Test Standards Library


EMC
We provide comprehensive solutions for power quality, conducted immunity, and induced susceptibility testing for the EMC industry.


IMAGING
Low-noise power amplifiers are a necessary piece of equipment for imaging technologies used in various industrial and research applications, such as small-bore and low-field MRI, MPI, and NMR.


ENERGY SECTOR
We designed a range of amplifiers and testing equipment to meet the demanding requirements of the power utility industry and energy sector. With output up to 200 amperes peak current, our relay testing amplifiers are powerful enough to put protection relays, fuses and other critical components through a full range of tests.


RESEARCH
AE Techron’s family of amplifiers and EMC test systems are used in a variety of industrial and academic research settings. 

EMC
Automotive
Aviation
Capacitor
Military
Telecom

ENERGY SECTOR
Relay Testing
Power Grid Simulation
Microgrid Testing
Power HIL

IMAGING
MRI
NMR
MPI
Low-field

RESEARCH
Magnetic Field Generation
Real-Time Simulations
High-Performance Amplification
EMC Testing
Emerging Technologies


Linear Amplifiers
Our linear amplifiers offer DC-1MHz with fast rise times and a very low noise floor. They are excellent at driving resistive loads and are used in for various applications in research, university labs, EMC, imaging, and magnetics.


Switch-mode Amplifiers
Our switch-mode amplifiers have the lowest noise floor on the market, while providing high bandwidth at a very low cost per watt. They are excellent at driving inductive and capacitive loads, reusing the returned power to increase apparent power as much as 4X greater than the rated power.


Gradient Amplifiers 
AE Techron is an industry pioneer in MRI. Our gradient amplifiers are high-power, DC-enabled linear amplifiers with an integrated power supply. They offer a wide bandwidth, very low noise, and exceptional control of drift and distortion.


Looking for a particular amplifier?
Search the AE Techron product database to find the amplifier to fit your specific needs.


RLY Amplifiers
Our RLY amplifiers are created to meet the demanding requirements of the power utility industry. With models capable of outputting up to 200 amperes peak current, these amplifiers are powerful enough to put protection relays, fuses and other critical components through a full range of tests. Low noise floor, low distortion and minimal phase error make these amplifiers ideal for power grid modeling.


EMC Test Systems
We provide comprehensive solutions for power quality, conducted immunity, and induced susceptibility testing for the EMC industry.


Other Products from AE Techron
We produce a wide range of products that meet the requirements for specific standards testing. From a chattering relay to three different coupling transformers, we offer solutions for you to build your own custom test system.


Need an accessory to go with your amplifier?
Choose from our list of amplifier accessories, including cables and wiring kits.


Legacy Products
Check out our library of datasheets for amplifier models no longer in production.

LINEAR AMPLIFIERS
7200 Series / 1 - 4 kW, 1MHz
7700 Series / 2.5 - 5 kW, 100+kHz
7800 Series / 10 - 20 kW, 60kHz

SWITCH-MODE AMPLIFIERS
8300 Series / 200V, 50kHz
8500 Series / 400V, 50kHz
8700 Series / 400V, 250kHz
9100 Series / 200V, 250kHz
9205/9305 / 200V, 250kHz

GRADIENT AMPLIFIERS
7000g Series / 50A - 200A

AMPLIFIER SELECTOR

RLY AMPLIFIERS
Voltage Amp / 150A
Current Amps / 5A - 200A

EMC TEST SYSTEMS
DSR100 / Automotive Conducted Immunity Testing
CIS-25 / Aviation Conducted/Induced Susceptibility Testing
DSR400 / Aviation AC and DC Power Test System
4301 / Telecom DC Transient Voltage Testing
3110A / Standards Waveform Generator

LEGACY PRODUCTS

ACCESSORIES

OTHER PRODUCTS
CR600 / Chattering Relay
T1000 / Magnetic Field Susceptibility Transformer
T2000 / Low-Frequency Conducted Susceptibility Transformer
T3700 / Electric Field Susceptibility Transformer
ESO-20/40 Cable / Ground Reference-Supply Offset Testing


AE Techron Service
Our Technical Support and Service Center provides an easy 3-step service process, if you are having issues with one of our products.


Crown & JBL Service
AE Techron has been repairing Crown amplifiers, old and new, since 1999. From D75s to the latest powered speaker amplifier modules, our repair technicians have 70+ years of combined experience repairing Crown amplifiers and JBL Pro amplifier modules.


Crown Museum Tour
Enjoy a video tour of the Crown Audio Museum, presented by Gerald Stanley


Support Articles
We offer tech notes, white papers, field service guides, and an FAQ to help you diagnose any issues you may be having with a product.


Warranty Information
Read the details of AE Techron’s 3-year, no-fault warranty guarantee.


Authorized Service Centers
Local access to approved service centers for AE Techron products is facilitated through a network of trained representatives, each with a minimum standard repair capability.


Thank you for your repair order!
Your satisfaction is our top priority and your opinion matters to us. Please complete this short satisfaction survey and tell us more about your experience.


Authorized Service Centers Only
This link takes our Authorized Service Centers to a resource page that provides instructional videos and manuals for the service and repair of AE Techron products.

AE Techron Service

Crown & JBL Service

Crown Museum Tour

Support Articles

Warranty Information

Authorized Service Centers

Service Satisfaction Survey

Service Resources (restricted)


Experience the AE Techron Story
AE Techron is a recognized world leader in the design and manufacture of precision, audio-frequency industrial power amplifiers and EMC product safety compliance test systems. But there is more to our company than just our amplifiers and test systems.


Join us at an upcoming event
Check out the schedule of regional, national, and international trade shows that we are participating in this year.


Join a company who cares about your opinion and future
Searching for a new challenge with an innovative forward-thinking company? Explore our latest career opportunities.


Visit the AETech Blog
Explore our blog postings to learn more about our products and the industries we serve.


News and Announcements
Updates on AE Techron products, our sales partners, and the industry we serve.


Thank you for choosing AE Techron
Your satisfaction is our top priority and your opinion matters to us. Please complete this short satisfaction survey and tell us more about your experience.

About AE Techron

Event Calendar

Careers

AE Tech Blog

News & Announcements

Customer Satisfaction Survey

Conversion Calculators
Formulas, equations, and calculation tools for most compliance engineering applications.


Ohm’s Law
Ohm's Law is valid for circuits that contain only resistive elements (no capacitors or inductors). Ohm's Law is true for voltage and current (DC) or (AC).


Effective Impedance
Effective Impedance is the DC resistance plus the additional apparent impedance caused by inductance and capacitance at a specified frequency.


Voltage to dB Converter
This function converts the linear relationship between two voltages or powers into decibels, and decibels in power or voltage gain or attenuation.


Voltage Dropped & Power Dissipated Across a Series Resistor
Power dissipation is a measure of how much power is converted into heat in a circuit due to inefficiencies.


Compliance Voltage
Compliance voltage represents the maximum voltage a current source will reach as it attempts to produce the desired current at the desired rate of change.


Decibel Conversion
Converts between decibels, voltage (or current) gain, and power gain.


Watts to Joules Conversion
Convert watts to joules by entering the power in watts and time in seconds using this easy calculator.

Conversion Calculators

Ohm's Law

Effective Impedance

Voltage to dB Converter

Voltage Dropped and Power Dissipated Across a Series Resistor

Compliance Voltage

Decibel Conversion

Watts to Joules Conversion


Contact AE Techron
Use this form or provided phone numbers to contact our home office, sales, service, or technical support.


Find a Sales Partner
Our Sales Partners are independent resellers who represent AE Techron products. They are very knowledgeable about AE Techron products and the industries that they service.


Exclusive Rental Partner
Advanced Test Equipment Corp. is the exclusive world-wide Rental Partner for AE Techron. They are extremely knowledgeable about AE Techron products and the industries that they service.

Contact Us

Sales Partners

Exclusive Rental Partner